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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is visible on each page. A popup will appear. It includes elaborate info about all the actions that you can perform on the given page. Each context menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge library of tutorial video clips explaining how to work with our Control Panel. They're made for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you are looking for, take a gaze at our comprehensive Frequently Asked Questions database, which contains questions asked by real individuals and offers practical solutions. We constantly update our FAQ database with new entries in an attempt to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, you can touch base with our excellent team of tech support engineers available 24-7 and eager to help you with any query. Each trouble ticket you open will be answered within 1 hour (the average response time is about 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 152123

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

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